Terms of Service
These terms govern use of the Scalixs website and services.
01 The service
We build and operate cold email infrastructure and campaigns for clients. Specific scope, fees and timelines are set out in each client agreement.
02 Fees & payment
A one-time setup fee and a recurring monthly fee, as quoted. Third-party tools (domains, mailboxes, sending and data software) are billed directly to you at cost, in your name — we add no markup. Late or failed payment may pause the service.
03 Ownership
All infrastructure we set up for you — domains, mailboxes, sending accounts, tool subscriptions and lists — is registered in your name and owned by you. Scalixs retains ownership of its own methods, templates and know-how.
04 Your responsibilities
You will provide accurate information, maintain the accounts billed to you, approve copy before it sends, and ensure your outreach complies with the laws that apply to your prospects. You will not use the service for unlawful, deceptive or abusive messaging.
05 Lawful outreach
Both parties commit to the core standards of anti-spam law: accurate sender identification, a valid postal address, honest subject lines, and a working opt-out honoured promptly. We email business contacts only.
06 No outcome guarantee
We guarantee the build and the process — infrastructure in your name, proper warm-up, monitored deliverability, campaigns running on schedule, and regular reporting. We do not guarantee a specific number of replies, meetings or revenue.
07 Termination
Either party may cancel with 30 days’ notice. On termination you keep all infrastructure, data and accounts, since they were always yours; we remove our access and hand over documentation.
08 Limitation of liability
To the maximum extent permitted by law, Scalixs is not liable for indirect or consequential losses; our total liability is limited to the fees you paid us in the preceding three months.
09 Confidentiality
Each party keeps the other’s non-public information confidential.
10 Governing law
These terms are governed by the laws of the United States.
11 Changes
We may update these terms; continued use means acceptance. Contact: team@scalixs.com.